About Us:

• IMVU is an online 3D world where people connect, chat and have fun with friends
• We have a $30M annualized run rate.  In 2009 we achieved profitability and doubled our revenue
• We sell virtual goods. People dress up their avatars and furnish their in-world space using our catalog of 3+ million products
• Our users create virtually all of our content: 4,000+ new items every day

About the Role:

The Creator Community Liaison will work closely with the Senior Community Manager and the Creator Program Manager to execute against the Creator Community strategy and participate in the company’s day-to-day interactions with creators in order to keep them informed of changes to the product, provide feedback to product management from the community, and drive increased creator satisfaction and program adoption.

Responsibilities:

•  Work with the Sr. Community Manager and Creator Program Manager to execute against the IMVU Creator Community Strategy.
•  Communicate effectively developments related to the creator projects with the creators
•  Facilitate adoption of creator program to a larger proportion of IMVU user base.
•  Stay immersed in the creator discussion forums to keep your finger on the pulse of the community and stay on top of emerging issues and trends as well as satisfaction levels.
•  Act as point of contact for a team of volunteer forum moderators and work with them to swiftly and effectively address and respond to issues impacting the community.
•  Actively suggest ways in which we can address issues that impact the creator program.
•  Maintain an ongoing dialog with the top tier creators to solicit suggestions, feedback and communicate them effectively with the IMVU team as needed
•  Perform additional duties as needed upon request by the Sr. Community Manager.
•  Provide quantitative and qualitative data regarding creator community discussions to management
   

Requirements:

•  1-2 years demonstrated experience in Community Management, developer/creator relations background preferred.
• Strong interpersonal skills and ability to work cross-functionally across the organization and interact, influence, and negotiate effectively at all levels of management and peers.
•  Hard working self-starter, passionate about the user experience willing to do whatever it takes to resolve customer issues and ensure the user experience is as positive and rich.
•  Possess sharp community instincts, adept at synthesizing technical information and formulating action plans when resolution is required.
•  Excellent verbal and written communication skills.
•  B.A. required.

Bonus Points:

• Experience in social networking, social media, gaming or 3d virtual world environments is a plus.

How to apply:

• Please join IMVU & play around before you apply. We’d like you to understand our products and work environment.
• Please include a cover letter. Make sure to discuss why you are interested in learning more about IMVU. Job applications without cover letters will not be considered.